Terms of Service
These Terms of Service outline the rights and responsibilities between You and T&S Amazon Appeal Services.
Please carefully review this Agreement before making any payment for Our services. If anything is unclear or you have further questions, we encourage you to contact us for clarification. Take the time you need to fully understand what we offer.
1. Definitions
“Agreement” refers to the contract between You and Us.
“Service” refers to the specific service you have purchased.
“You” refers to the individual or business entering into this Agreement with Us.
“We”, “Us”, “Our” refers to T&S Amazon Appeal Services.
2. Engagement
2.1. You authorize Us to carry out the Service, and We agree to deliver the Service according to the terms set out in this Agreement.
2.2. This Agreement becomes effective the moment You accept these Terms by purchasing the Service.
3. Our Responsibilities
3.1. Based on the information You supply, We will review your Amazon situation, evaluate communication with Amazon, and consider any other details You provide.
3.2. Our Service covers the work we perform, not a guaranteed reinstatement of your Seller Account or ASIN. However, we offer a 30-day money-back guarantee.
4. Scope of Our Work
4.1. We will prepare and deliver the Service promptly, depending on the quality and accuracy of the information You have supplied.
4.2. We will provide You with clear instructions for dealing with Amazon. It is Your duty to follow these instructions carefully.
4.3. We will continue to assist You until the Service is completed.
5. What We Are Not Responsible For
5.1. We are not authorized to offer legal advice.
5.2. We cannot accept liability for any legal consequences resulting from false or misleading information You provide.
5.3. We cannot guarantee that your Amazon Account will not face future suspensions.
6. Your Obligations
6.1. You must promptly provide all information and documentation requested for your Service. We will rely on the information You provide as being complete and accurate, and We are not responsible for issues caused by inaccurate or incomplete information.
6.2. You must cooperate with Us throughout the process and respond promptly to our reasonable requests for information or action. Failing to stay in communication may impact our ability to deliver the Service.
6.3. It is Your responsibility to comply with all Amazon rules, guidelines, and procedures.
7. How You Can Cancel the Agreement
7.1. You may cancel this Agreement at any time by contacting Us via email at info@
8. How We May Cancel the Agreement
8.1. We may terminate this Agreement by providing You 14 days’ notice by email under the following conditions:
8.2. You commit a serious breach of this Agreement.
8.3. The information You have provided is found to be false or misleading.
9. Governing Law
9.1. This Agreement is governed by the laws of England and Wales. Any disputes will be handled by courts located within the UK, Isle of Man, or Channel Islands.
10. Handling Complaints
We are committed to delivering the highest quality of service and appreciate all feedback.
If you are dissatisfied with any aspect of our Service, please let Us know. Your feedback helps us improve and correct issues quickly.
We aim to respond as promptly as possible. Every complaint will be taken seriously and addressed wherever possible.
How to File a Complaint
To allow us to resolve your issue efficiently, please include the following in your complaint:
Your full name and email address
A detailed description of your concern
Your suggested resolution, if applicable
Our Response
We will attempt to resolve your complaint immediately. If a full investigation is required, We will inform you of the timeline.
Where to Send Your Complaint
Please email the full details of your complaint to [email protected]
Refund and Cancellation Policy
T&S Amazon Appeal Services offers a 30-day money-back guarantee after delivery of the appeal letter and plan of action. By purchasing our services, You acknowledge and accept this policy.